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Olya Warren

PRODUCT DESIGNER

Work Experience

AccesSOS

Public Safety Tech

Jul 2024-Present

Product & Design Lead

Led a cross-functional team to launch an emergency communication app in two states, reaching 15,000 users with communication barriers.
Prototyped a GenAI-powered emergency reporting system enabling Deaf users to communicate directly with 911 via NLP-driven voice interaction - bypassing intermediaries, cutting costs by 10x and improving dispatcher situational awareness with user-submitted photos/videos.

Developed scalable data collection channels and a centralized metrics dashboard, transforming team decisions to data-driven.

Maintaining design systems for the federal government.

Developed scalable data collection channels and a centralized metrics dashboard, transforming team decisions to data-driven.

Maintaining design systems for the federal government.

Developed scalable data collection channels and a centralized metrics dashboard, transforming team decisions to data-driven.

Maintaining design systems for the federal government.

Oct 2023-Jul 2024

UI/UX Designer

Reduced reporting time by 33% by integrating saved addresses, emergency IDs, and auto-detection of nearby locations, capturing 70% more information for 911 dispatchers.
Audited and rebuilt a 200+ asset design system, implementing a cohesive color scale, optimizing component variants using boolean and instance swap properties, adding missing states (e.g., focus states), and aligning with WCAG standards to significantly improve accessibility and scalability.

Led UX research initiatives focused on usability, including designing research protocols (screeners, interviews, surveys) and moderating sessions with people with disabilities.

Maintaining design systems for the federal government.

Led UX research initiatives focused on usability, including designing research protocols (screeners, interviews, surveys) and moderating sessions with people with disabilities.

Maintaining design systems for the federal government.

Led UX research initiatives focused on usability, including designing research protocols (screeners, interviews, surveys) and moderating sessions with people with disabilities.

Maintaining design systems for the federal government.

ACE Relocation Sys

Enterprise Tech

Mar-Jul 2023

UI/UX Designer

Designed core functionalities for a CRM MVP through requirements gathering, contextual inquiries, and analysis of workflows and regulations.
Wireframed end-to-end move management, reducing manual workflows for 10+ move managers and cutting new employee onboarding time by 50%.

Used Material UI design system to develop a control hub dashboard with real-time job statuses, alerts and reports, reducing time on task by 33%.

Maintaining design systems for the federal government.

Used Material UI design system to develop a control hub dashboard with real-time job statuses, alerts and reports, reducing time on task by 33%.

Maintaining design systems for the federal government.

Used Material UI design system to develop a control hub dashboard with real-time job statuses, alerts and reports, reducing time on task by 33%.

Maintaining design systems for the federal government.

Freelance

2020-2023

Freelance Designer

Worked with diverse clients, including Artlime Design Studio, Altoros, Crane, BP, and small businesses, delivering end-to-end design solutions across multiple disciplines.
Improved user understanding for UI/UX design at Alarta through personalized communication templates, leading to a 63% increase in valuable user insights.
Created web experiences, visual and brand identities, custom graphics, and implemented UX strategies to improve usability and engagement.

Elfa

Ed Tech

2015-2020

Content Developer

Developed engaging educational content and interactive materials for both online and in-person learning platforms at a leading educational service provider.

Implemented data-driven instructional strategies to enhance student comprehension and retention, achieving a 90% retention rate for two consecutive years.

Maintaining design systems for the federal government.

Implemented data-driven instructional strategies to enhance student comprehension and retention, achieving a 90% retention rate for two consecutive years.

Maintaining design systems for the federal government.

Implemented data-driven instructional strategies to enhance student comprehension and retention, achieving a 90% retention rate for two consecutive years.

Maintaining design systems for the federal government.

SAP

Enterprise Tech

2014-2015

Executive & Marketing Assistant

Designed polished presentations and marketing materials aligned with brand guidelines for high-stakes client meetings and industry trade shows.

Maintaining design systems for the federal government.

Designed polished presentations and marketing materials aligned with brand guidelines for high-stakes client meetings and industry trade shows.

Maintaining design systems for the federal government.

Designed polished presentations and marketing materials aligned with brand guidelines for high-stakes client meetings and industry trade shows.

Maintaining design systems for the federal government.

Education

UC San Diego

Interaction Design

Certificate program

Google

UX Design

Certificate program

Belarusian State University

International Relations & Affairs

BA. Minor: English and Art

Achievements

2024 Google Accessibility Conference Keynote Speaker

U.S. Dept of State, YCO Leadership Grant

Contacts

San Diego, CA

+1 (442) 217-1438

olyalwarren@gmail.com

in/olya-warren

About me

5+ years designing accessible, user-centered products, mobile & web apps, websites, and content. Proven ability to launch, streamline, and optimize, driven by insights from diverse users.

Tools

Figma

Adobe CC

Framer

Canva

Wix

axe

WAVE

WCAG 2.1

JIRA

Miro

Google Suite

LambdaTest

Qualtrics

Hotjar

HTML5

CSS

Skills

Accessibility
Conceptualization
Design Systems
User Research & Testing
Product Strategy
Content Design
Wireframing
Process & User Flows
Prototyping